When is a Change NOT a Change?
Well, perhaps not surprisingly, it isn’t that simple. Even if it seems your change doesn’t need planning permission, your location may mean that it does. If you have read the first part of our advice on changing the use of a building (here), you will know that some changes are obvious and require planning permission, […]
When IS a Change a Change?
Are you thinking about transforming a space into something entirely new, like turning a quaint old building into a bustling coffee shop or converting a garage into a cosy living space? If so, you’re about to embark on an exciting journey known as “change of use”, which may require planning permission. This Insight focuses on when planning […]
Where Do You Start?
Let’s start from the premise that you’re getting data on the various buildings within your estate. Maybe even dashboards like this image. These are often presented as the solution to all your facilities issues by vendors who’ve sold you the latest software. But what if they’re not? What if each measure is telling a different […]
It really is what you know!
Introduction Every click, message, or transaction you make leaves behind a trail. This invisible stream of facts, figures, and signals is what we know as data, the raw material powering today’s digital world. In business and technology, data isn’t just an abstract concept – it’s the foundation of decision-making. Without accurate, accessible data, organisations would […]
It’s Still All in the Building!
Introduction In our previous article here we explored the importance of providing comfortable, safe and sustainable hospitality buildings. The aim being to encourage customers to stay longer and for these visits to create loyalty, meet expectations and create good reviews and recommendations. This time, we’re going to look at situations where, in order to meet […]
It’s All in the Building!
Morning Advertiser posted recently that whilst hospitality venues remained busy at the start of 2026, operators need to maximise longer visits to be successful: https://www.morningadvertiser.co.uk/Article/2026/02/23/simply-being-busy-isnt-enough-report-warns-operators-to-maximise-longer-visits-as-january-drinking-intensity-softens/ Now, of course, it’s obvious that customers who stay longer consume more, generating revenue and helping to offset rising operational costs. But with a shift toward home-based leisure, pubs need to […]
Is It Last Orders for Pubs?
The headlines really are scary! New analysis from UKHospitality suggests around 540 pubs could shut in 2026, continuing a pattern of steady decline that saw an average of one pub a day disappear across England and Wales last year. Whilst research by the British Institute of Innkeeping (BII) shows that only 50% of UK hospitality businesses, […]
Are There Phantoms in the Building?
You may be based in an old building, with strange creaking and weird noises, but that’s not the type of phantom I’m talking about here – though I got your attention anyway and the picture is quite funny! No, the phantoms or ghosts I’m referring to are items listed on some form of company asset […]
Help! I want to make changes to a Listed Building!
It’s worth noting that England, Wales, Scotland and Northern Ireland have different legislation regarding heritage assets and that this Insight focuses on the situation in England. Despite what some people might tell you, it’s possible to make changes to a Listed Building in a range of circumstances, including for maintenance, changing the use and modernisation. […]
Why does Digital Transformation matter to FM
Technological change is already affecting everything we do, and the world of Facilities Management is no different. The use of technology in FM is an essential component of organisational performance, that requires a proactive and innovative response to the challenges of the built environment. Digital transformation in facilities management refers to the integration of digital […]